Once you have gone through our internal complaints procedures and are not satisfied by our final response or resolution, you can then refer your complaint to the Legal Ombudsman, an independent complaints body established under the Legal Services Act, who can investigate complaints about the legal service you have received from us.

If you would like more information about the Legal Ombudsman, you can contact them directly.

You can contact the Legal Ombudsman by:-

  • 0300 555 0333
  • enquiries@legalombudsman.org.uk
  • www.legalombudsman.org.uk
  • Legal Ombudsman,
    PO Box 6806,
    WV1 9WJ

David Benson Solicitors is regulated by The Solicitors Regulation Authority. The Solicitors Regulation Authority can help you if you are concerned about our behaviour.
You can raise your concerns with the Solicitors Regulation Authority.